Salon Policies

We understand that life can be unpredictable! However, to respect both our stylists' time and our other clients, if you no-show or cancel within 48 hours of your appointment, you will be responsible for at least 50% of the booked service(s). We appreciate your understanding and cooperation!

To secure your appointment, we require a credit card on file. For appointments scheduled for 5 hours or more, a 50% deposit of the total service fees may be required.

Children are welcome at Spoleti Salon and do not need an additional accompanying adult as long as they can remain well behaved while their parent or guardian receives a service. Children may not run through the salon, climb or play on furniture, touch salon equipment, or disrupt other guests. If a child becomes disruptive or creates a safety concern, we may ask that another adult pick them up. If no one is available, the parent or guardian’s service may need to be paused or ended early. Thank you for helping us maintain a safe and relaxing environment for everyone!

At Spoleti Salon, we are dedicated to providing excellent hair services. If you're unsatisfied with your service, we offer a 2-week guarantee period for any correctional work. After the 2-week period, correctional services may be offered at our discretion.

A $2 service charge fee will be added to all appointments at checkout. This fee helps us maintain the high-quality service and experience we strive to provide for every guest.

We do not offer refunds. However, we are happy to provide corrections within 2 weeks of your original service to ensure you're completely satisfied!

For all appointment-related matters, corrections, and inquiries, please communicate directly with our staff through the salon phones or emails. Spoleti Salon may not be responsible for information or appointments handled outside of this channel.