SALON GUIDELINES FOR AUSTIN & PFLUGERVILLESalon Policies
Our salon policies help protect the time reserved for each guest and allow our stylists to provide the best possible experience. Please review our booking, cancellation, payment, and service-adjustment policies before your appointment at Spoleti Salon in South Austin or Pflugerville.
A Few Things We Would Like You To Know
Before You Book
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We understand that life can be unpredictable! However, to respect both our stylists' time and our other clients, if you no-show or cancel within 48 hours of your appointment, you will be responsible for at least 50% of the booked service(s). We appreciate your understanding and cooperation!
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To secure your appointment, we require a credit card on file. For appointments scheduled for 5 hours or more, a 50% deposit of the total service fees may be required.
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To secure your appointment, we require a credit card on file. For appointments scheduled for 5 hours or more, a 50% deposit of the total service fees may be required.
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At Spoleti Salon, we are dedicated to providing excellent hair services. If you're unsatisfied with your service, we offer a 2-week guarantee period for any correctional work. After the 2-week period, correctional services may be offered at our discretion.
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A $2 service charge fee will be added to all appointments at checkout. This fee helps us maintain the high-quality service and experience we strive to provide for every guest.
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We do not offer refunds. However, we are happy to provide corrections within 2 weeks of your original service to ensure you're completely satisfied!
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For all appointment-related matters, corrections, and inquiries, please communicate directly with our staff through the salon phones or emails. Spoleti Salon may not be responsible for information or appointments handled outside of this channel.